FAQs
Yes, every package will have a tracking number. Once the payment is accepted you will receive an email confirmation of your order. Once your order is shipped you will be notified by email with your tracking number.
Made to order items are all garments that require some form of customization. Please allow up to 7 business days processing and orders will be shipped via USPS Priority.
Ready to wear pieces are items that have no wait time. These items ship out within 3-4 business days of purchase.
Ready to wear pieces are items that have no wait time. These items ship out within 3-4 business days of purchase.
Customizations are available on made to order designs. Simply email us at info@kerayelondon.com and include customization details you would like to request.
For custom inquires, please fill out the custom order form or contact us via email (info@kerayelondon.com) with a detailed description of your design request. We will contact you within 24-48 hours to attain more information and follow up with a quote for your order.
We accept major debit/credit cards. All payments for Kéraye London are only accepted through this website
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